Tailored Music On Hold

Which voice and music should I have?



If you're here, it means your account manager has asked to you choose your voice and music for your Music on Hold Production. On this page you will find all the ideas you will need for your music on hold production. This includes sample scripts and the megamixer, where you can choose your voiceover and music and hear them together.

Press to access our Megamixer

Enhance Your Corporate Image


  • You may only have 2 members of staff, but a professional message can give the callersthe impression you have a massive operation.

  • Improve Customer Relationships - By letting your callers know they are being dealt with, it reassures their confidencein your services.

  • Avoid Impersonal Automated Sound or 'Silence'Don’t let your callers think they’ve been cut off.

  • Cross Marketing - Need to move a lot of stock? Why not tell your callers about it while they are on hold?

  • Introduce New Products and Services - You tell your new customers about your new products, what about the old customerswho are calling you today?

  • Psychologically Reduces Hold TimeStudies prove that callers believe they are ‘on hold’ for a shorter time when listeningto a Music on Hold production.

  • You Don't Get a Second Chance To Make A First Impression If you don’t sound professional first time, will they call back?

  • Creates Revenue - ‘On Hold’ time is dead air – fill it with advertising for your company!

  • Reduce Caller 'Hang-Ups' - When listening to a professional Music on Hold production, people are interested to hear what is being said, reducing their perceived waiting time